Please contact us and we will come back to you as soon as possible.
Lost items that have not been retreived by the owner are kept after the event and will be stored in the security booth at the entrance. To contect them, call 010 - 293 3124.
Ahoy's ticketbooth is opened on wednesdays, thursdays and fridays from 10:00 to 15:00.
During some events the ticketbooth will be opened, see our Calendar for more information. Some events will only sell tickets online.
Tickets can be ordered through the links on the eventpage on our website. This will be a link to the official point of sales. To be guaranteed a valid ticket, be sure to only order tickets from the official ticketwebsites.
As soon as the time and date of the ticketsales are known they will be posted to the eventpage on our website. To stay up-to-date, subscribe to our Event Alerts so you'll be the very first to hear about our announcements.
By subway it takes only 10 minutes to reach Ahoy. By bike or by car it will take you around 20 minutes.
Rotterdam Ahoy is easily accessible from the Ring Rotterdam Zuid (A15) highway. Further information on transport can be found here.
Parking is easy at Rotterdam Ahoy. We have a large car park with 2.000 spots. The price per car for a parking spot will cost you between €13.50 and €17,50. The car park is open 24/7. When entering the car park your license plate is scanned. Pay at a pay terminal at anytime before you leave.
If you want to be sure of a parking spot we recommend you to book a parking garuantee in advance. A parking guearantee is €18,00 and can be bought online. Please note that we can only guarantee a spot if you book in advance.
Yes you can. More information about online reservations can be found here
If you have booked parking guarantee in advance you can always park here.
If you do not have booked parking guarantee you can find a spot at Q-Park Zuidplan or P+R Slinge.
The price per car for a parking spot will cost you between €13.50 and €17,50. The car park is open 24/7.
If you like a guaranteed parking space close to the venue, we would recommend you purchase a parking ticket in advance. This ticket will guarantee you a parking space (P1, P2 or P3) for only €17.50.
When entering the car park you will receive a parking ticket. Our system will register your licence plate and prints it on the ticket. You can pay at anytime at our pay terminals.
When leaving the car park, the barrier will open automatically via license plate registration.
If you have bought Parking Guarantee in advance you need to scan your ticket (printed or on your smart phone) on enter. When you leave, the barrier will open automatically via license plate registration.
If you can prove you have to take these medications on doctor's orders you are allowed to take your mediactions inside the venue.
Rotterdam Ahoy has several facilities for disabled visitors. These include an area for taxis in front of the main entrance which can also be used to drop off disabled visitors. There are also disabled parking spaces close to the main entrance. We have wheelchairs available free of charge at the porter’s lodge in Ahoy Plaza (please bring your ID as a security).
There is lift access throughout the venue. Our disabled toilet facilities are fitted with an alarm. We also have special seats available for people with disabilities.
If you would like to reserve a space in the marked wheelchair area in the Ahoy Arena, please let us know when purchasing your ticket. This area varies per event but is often a special platform for disabled visitors accompanied by one other guest. This guest must also have a ticket to the event and is responsible for the disabled visitor’s wellbeing.
Every disabled visitor can take place alongside one companion on the wheelchair platform. This person is primarily responsible for the welfare of the disabled person. The companion must also be in possession of an admission ticket. Users of the wheelchair spaces can enter the Ahoy Arena via the Arena entrance.